Credentials - Can't edit my Thank You page.
- betterlead
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Some years ago I built a "Thank You Page" with help from a Yootheme template.
It's time to change some of its content but I have no clue how to edit this page.The "Thank You Page" is displayed right after a customers completes an order - directly after a payment is done.The only way to display the page is to make a test buy with Yootheme Configurator open. I then try builder, but that doesn't work. Then I select Template and whatever edit I try to make, the page vanishes and just an "Emptied Cart Page" is displayed.I understand I'm probably thinking unlogically - but anyway, I'm stuck.Cheers
/Dodo
It's time to change some of its content but I have no clue how to edit this page.The "Thank You Page" is displayed right after a customers completes an order - directly after a payment is done.The only way to display the page is to make a test buy with Yootheme Configurator open. I then try builder, but that doesn't work. Then I select Template and whatever edit I try to make, the page vanishes and just an "Emptied Cart Page" is displayed.I understand I'm probably thinking unlogically - but anyway, I'm stuck.Cheers
/Dodo
by betterlead
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Hi
Please refer and follow this documentation link " extensions.joomlapro.com/vmuikit-heading/documentation?start=20 " for configurations. Please check with these settings if you still found any issues, feel free to contact us. Thank you
Please refer and follow this documentation link " extensions.joomlapro.com/vmuikit-heading/documentation?start=20 " for configurations. Please check with these settings if you still found any issues, feel free to contact us. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by joomlapro
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- betterlead
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Thank you very much. I have followed these instructions before and have this page - obviously, but it helped me remember that it helps publish the page in NOT a hidden menu (item) - for the time of editing it's wise to have it (the menu item) published in another menu, visible at the frontend.
Well, it helps a bit, but I still can't see the preview of the Thank You Page - I understand the Dynamic data can't be seen but the rest? I see only the top of the page in preview in a small drop down.
Cheers
/Dodo
Well, it helps a bit, but I still can't see the preview of the Thank You Page - I understand the Dynamic data can't be seen but the rest? I see only the top of the page in preview in a small drop down.
Cheers
/Dodo
Last Edit:6 months 1 week ago
by betterlead
Last edit: 6 months 1 week ago by betterlead.
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Please share the login credentials of the site with admin access under confidential tab so that we can check and give you a better solution. Thank you
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by joomlapro
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- betterlead
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Replied by betterlead on topic Credentials - Can't edit my Thank You page.
Posted 6 months 1 week ago #457This message contains secure information
by betterlead
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Replied by joomlapro on topic Credentials - Can't edit my Thank You page.
Posted 6 months 1 week ago #458
We have checked the referenced site. We recommend to update our plugin to latest version to compatible with the latest features of the template. Thank you
Regards,
Joomlapro Support Team
Regards,
Joomlapro Support Team
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by joomlapro
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- betterlead
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Replied by betterlead on topic Credentials - Can't edit my Thank You page.
Posted 6 months 1 day ago #466
Hi, sorry for my ignorance - exactly which of your plugins should I update?
Kindest Regards
/D
Kindest Regards
/D
by betterlead
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Replied by keep2000 on topic Credentials - Can't edit my Thank You page.
Posted 6 months 1 day ago #467
Does the site use the latest VMuikit X version? 10.37 currently
by keep2000
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- betterlead
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Replied by betterlead on topic Credentials - Can't edit my Thank You page.
Posted 6 months 1 day ago #468
Hi, no,
10.9 is the current version used on the site. Arte there later updates that could have effect on this issue?
Cheers
/Dodo
10.9 is the current version used on the site. Arte there later updates that could have effect on this issue?
Cheers
/Dodo
by betterlead
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Replied by joomlapro on topic Credentials - Can't edit my Thank You page.
Posted 6 months 1 day ago #469
Hi
We recommend to update our plugin to latest version 10.37 will fix this issue. Thanks
We recommend to update our plugin to latest version 10.37 will fix this issue. Thanks
For urgent help please create a support ticket extensions.joomlapro.com/support/tickets
by joomlapro
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